Levante Stone Taupe Matt Stone Effect Wall and Floor Tiles introduce warm, understated stone character in a practical porcelain format. Produced in a 600x300mm size, Levante Stone Taupe tiles recreate the look of natural stone while avoiding the sealing and specialist care real stone requires. The matt finish helps reduce surface glare and makes everyday dust and marks less noticeable, keeping rooms looking consistent with minimal upkeep. Finished in a soft taupe tone, these tiles provide a neutral base that works comfortably with both warm and cool interior palettes. Suitable for use across walls and floors, they offer a durable, easy-care surface suited to everyday home environments.
Levante Stone Taupe
3200x1600mm
Floors, Walls
£36.00 per box
Returns at Cardiff and South Wales
This Returns Policy covers All Tiles Ltd sales on alltiles.co.uk. Statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 remain unaffected.
14-day cancellation (consumers)
You usually have 14 days from the day after delivery to cancel distance sales without giving a reason.
Write to All Tiles Ltd, Unit J5 Colchester Avenue Industrial Estate, Penylan, Cardiff, Wales, CF23 9AP, with name, order reference, and tiles affected.
- Return goods within 14 days of telling us unless we offer longer
- You pay return postage for change-of-mind unless faulty or our error
- Refund cheapest standard outbound delivery when whole order cancelled
Our 30-day goodwill window
Beyond statute, eligible tiles may be returned within 30 days if unused, in original undamaged packaging, and in a resaleable condition; tiles must not have been cut, laid, or otherwise used.
Contact us before posting — we confirm instructions for pallet courier delivery to sites and trade counters.
Condition checklist
Returned tiles must be unused, in original undamaged packaging, and in a resaleable condition; tiles must not have been cut, laid, or otherwise used.
batch/lot numbers on cartons for shade-matching claims
- Include order reference inside the parcel
- Use packaging suited to tile type
- Keep proof of postage until refund completes
Non-returnable items
We cannot accept: tiles that have been specially ordered or cut to a custom specification, or products damaged after delivery through misuse or improper storage.
Final-sale lines are marked on product pages.
Arranging a return
Email info@alltiles.co.uk with reference, SKU, and reason. Call +44 29 2168 1247 for urgent damage reports.
Return shipping
Tiles are heavy and fragile — we recommend using a specialist pallet courier and ensuring goods are adequately packaged and insured for transit.
Faulty or mis-picked items: we arrange remedy at no cost where the law requires.
Damage on arrival
Report within 48 hours with photos of outer carton and tiles. Note damage on carrier paperwork for heavy lines.
- Repair, replacement, or refund as appropriate
- Reimburse reasonable return postage for faults
- We may request batch/lot numbers on cartons for shade-matching claims
Refunds
After inspection we refund to the original payment method. Banks may add processing days. Diminished-value deductions apply only where consumer law allows.
Exchanges
For different sizes or variants, contact us early — stock for ceramic wall tiles, porcelain floor tiles, and decorative tiles changes quickly. Exchanges may be processed as return plus new order.
Trade and tilers, bathroom fitters, and kitchen installers orders
Business purchasers may have different terms — confirm PO requirements before checkout.
Partial returns
You may return part of an order if lines are separable and meet condition rules.
Refund timing
Refunds within 14 days of receiving goods or proof of send-back, per consumer rules.
- Email confirmation when we authorise refund
- Card refunds may take extra working days
Related policies
See Terms, Shipping, and Payment policies on alltiles.co.uk.
Contact
All Tiles Ltd, Unit J5 Colchester Avenue Industrial Estate, Penylan, Cardiff, Wales, CF23 9AP. info@alltiles.co.uk · +44 29 2168 1247.
Statutory remedies reminder
Faulty goods may be repaired, replaced, or refunded under the Consumer Rights Act regardless of goodwill windows.
Size: 3200x1600mm
Colour: Grey/Brown
Material: Porcelain
Shape: Rectangle
Rooms: Bathroom, Bedroom, Dining Room, Hallway, Kitchen, Living Room
Usage: R11 / 12 Degrees
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